Clear terms for a more comfortable pet home.

1. Acceptance of Terms

These Terms of Service apply to your access to and use of the Furry Habitat website, products, pages, content, checkout experience, and customer service communications. By visiting the website, placing an order, or using any service offered by Furry Habitat, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use the website or purchase products from Furry Habitat. We may update, modify, or replace any part of these Terms by posting the revised version on this page.

2. Online Store Use

You may use our website only for lawful personal shopping, product review, customer service, and related purposes. You agree that you will not use our website in a way that harms Furry Habitat, other customers, service providers, payment processors, or the operation of the site.

• You must not transmit malicious code, interfere with site security, scrape content at scale, or attempt unauthorized access.
• You must not use the website for fraud, false information, abusive activity, intellectual property infringement, or unlawful behavior.
• You are responsible for ensuring that the information you provide during checkout or support communication is accurate and current.

3. Eligibility and Customer Responsibility

By using the website, you confirm that you are able to enter into a binding agreement under applicable law or that you are using the site under appropriate supervision. You are responsible for choosing products suitable for your pet, home environment, available space, and intended use.

Furry Habitat offers pet living furniture and functional pet furniture, including orthopedic beds, lounge beds, seasonal mats, elevated feeding stations, storage feeding cabinets, and smart feeding furniture. Customers should review product details carefully before purchase.

4. Orders, Billing, and Account Information

When placing an order, you agree to provide accurate billing, shipping, payment, and contact information. We may contact you if additional information is needed to process or verify an order.

• We may refuse, cancel, or limit an order for reasons including payment issues, suspected fraud, address concerns, inventory availability, listing errors, or policy violations.
• Order confirmation does not guarantee final acceptance if an issue is later identified during processing.
• You agree to keep your email address and shipping information accurate so order updates and support messages can reach you.

5. Pricing, Promotions, and Discounts

Prices, promotions, product availability, and discounts may change without notice. Furry Habitat may offer a 15% automatic sitewide discount after successful email subscription and selected promotional products may receive an automatic 20% discount when active and correctly applied.

Promotional offers may be subject to limitations, exclusions, timing, product eligibility, or checkout conditions. Discounts cannot always be combined unless the website clearly allows the combination.

6. Shipping, Delivery, Returns, and Exchanges

Furry Habitat offers free shipping on all products. The standard delivery window is typically 3-5 business days after an eligible order has been processed and shipped. Delivery timing may vary due to carrier handling, destination, address accuracy, order verification, weather, service disruptions, or other circumstances outside our control.

Eligible products may be returned or exchanged within 30 days according to our store policies. Customers should review the return and exchange requirements and wait for instructions before sending any item back.

7. Product Information and Availability

We aim to present product information clearly, including product type, design purpose, size references, materials, features, and intended use. However, product colors, dimensions, textures, and appearance may vary slightly due to screen settings, photography, production differences, measurement methods, or normal product variation.

• Pet beds and furniture should be selected based on pet size, weight, habits, comfort needs, and available home space.
• Feeding stations and storage units should be used according to their intended purpose and placed on stable surfaces.
• Smart feeding furniture or water-related products should be reviewed carefully for setup, cleaning, and safe household use.